CONTRACT MANAGEMENT

Your Contract Expires in14 Days

Did you know that? Most people don't—until they see the 16c/kWh bill.

We track your contract, alert you at 60, 30, and 14 days, and have your best alternatives already shopped and ready.

How Texans Lose$500+/year Without Realizing

The "Oops" Timeline

Month 10
Life's busy. You're paying 10.5c/kWh and not thinking about electricity.
Month 11
Renewal notice arrives. Goes to spam. Or junk mail pile. Or "I'll deal with it later."
Month 12
Contract expires. You don't notice because the lights still work.
Month 13
First month-to-month bill: $247 instead of ~$150. WTF?
Month 14+
You finally shop, but it takes 1-2 billing cycles to switch. $200+ extra paid.
68%

of Texans don't know when their contract expires

47%

higher rates on month-to-month (average)

$42

average extra cost per month after expiration

What Your Dashboard Shows

Your contract status at a glance—plus exactly what to do about it.

Critical - Act Now

Provider

TXU Energy

Plan

Free Nights 12

Current Rate

11.2c

Renewal Rate

16.8c

7 days

remaining

Best Alternative

4Change Maxx Saver 24 at 9.8c

Save $84/mo

Coming Up Soon

Provider

Reliant

Plan

Secure Advantage 12

Current Rate

12.5c

Renewal Rate

18.2c

28 days

remaining

Best Alternative

Frontier Smart Simple 24 at 10.1c

Save $58/mo

You're Good

Provider

Green Mountain

Plan

Pollution Free 24

Current Rate

11.8c

Renewal Rate

14.5c

180 days

remaining

The"Renewal Rate" Trap

Even if you DO renew on time, watch out for these games.

What They Send You

Renewal Offer

Your new rate: 15.8c/kWh

*This competitive rate reflects current market conditions

  • - No comparison to market rates
  • - No mention this is 50% higher than your old rate
  • - "Competitive" means nothing
  • - Makes it seem like this is your only option

What We Show You

Your renewal offer vs. market:

TXU Renewal: 15.8c
4Change Maxx Saver: 9.8c
Gexa Choice: 10.2c
Your savings: $72/mo
  • Side-by-side comparison
  • Actual rates you can get TODAY
  • Real dollar savings calculated
  • One-click to switch to any alternative

How Contract Tracking Works

We don't just remind you once. We make forgetting impossible.

1

We Track Your Contract

When you sign up, we record your plan details—provider, rate, term length, expiration date.

2

Continuous Monitoring

We watch the market and your contract. When rates shift or your expiration approaches, we notice.

3

Smart Alerts at 60, 30, 14 Days

Not one reminder—multiple touchpoints. Email, dashboard, SMS if you want. We won't let you forget.

4

Pre-Shopped Alternatives

When we alert you, we include your best options already analyzed for your usage. No research required.

5

One-Click Switch

Pick a plan, confirm your info, done. We handle the enrollment. You don't talk to anyone.

Our Alert Timeline

Three touchpoints. Multiple channels. No excuses.

60

60 Days Out

"Heads up" notification. Market analysis starts. No rush yet.

Email, Dashboard badge

30

30 Days Out

Time to decide. Full comparison ready. Best alternatives picked.

Email, Dashboard alert, SMS (opt-in)

14

14 Days Out

Act now. Last chance for seamless switch. We make it one-click easy.

Email, Dashboard URGENT, SMS, Call (high-value)

Why 14 days minimum? Texas switch requests take 3-7 days to process. Shopping in the last week is cutting it close. We give you comfortable margin.

Contract Myths vsReality

What they want you to believe vs. what's actually true.

CLAIM

Renewal notices come with plenty of time

TRUTH

Texas law requires 30 days. Most send it on day 30. Many go to spam.

CLAIM

"Month-to-month is flexible"

TRUTH

Month-to-month rates are 50-100% higher than fixed plans. Flexibility costs.

CLAIM

"We'll remind you"

TRUTH

They profit from your forgetfulness. We profit from your savings.

CLAIM

Early termination fees are unfair

TRUTH

Sometimes. But rolling into a 16c rate costs more than the $150 ETF.

CLAIM

"Renewal rates are competitive"

TRUTH

Renewal rates are almost always 30-60% higher than new customer rates.

Should You Break Your Contract Early?

Sometimes the math says yes. Here's how to think about it.

Usually Don't Break If:

  • - Less than 2c/kWh difference from market rates
  • - Only 2-3 months left on contract
  • - ETF is $200+ and you use <1,000 kWh/month
  • - Market rates are volatile (summer peaks)

Consider Breaking If:

  • 4c+ difference from market rates
  • 6+ months left at a bad rate
  • High usage (>1,500 kWh) amplifies savings
  • ETF is capped at $150 or less

Real Math Example

Your Situation:

  • Current rate: 14.2c/kWh
  • Best market rate: 9.8c/kWh
  • Months remaining: 8
  • Monthly usage: 1,400 kWh
  • ETF: $150

The Math:

  • Rate difference: 4.4c/kWh
  • Monthly savings: $61.60
  • 8-month savings: $492.80
  • Minus ETF: -$150
  • Net savings: $342.80

We do this math automatically in your dashboard. No calculator needed.

Questions About Contract Tracking

How do you know when my contract expires?

When you sign up through us, we track it automatically. If you signed up elsewhere, you can add your contract details in the Members Portal, or we can pull it from your meter data once you connect Live Link—most plans show up in usage patterns.

What if I want to break my contract early?

Sometimes it makes sense. If your current rate is 14c and market rates are 9c, a $150 ETF pays for itself in 4-5 months. We do the math for you—if breaking early saves money overall, we'll tell you.

Can I set up auto-renewal to a good plan?

Not exactly—Texas doesn't allow true auto-switching between providers. But we can alert you so far in advance (60 days) that shopping takes 5 minutes and you never risk rolling over.

What happens if I miss my contract expiration?

You typically roll to month-to-month rates, which are significantly higher (often 15-20c/kWh vs 10-11c for fixed). Some providers lock you into a new contract automatically. Either way, it costs you money. Don't let it happen.

Do you track contracts from any provider?

Yes—all REPs in Texas. Whether you signed up through us or elsewhere, we can track it. The only difference is if you didn't sign up through us, you'll need to enter the details manually.

What if market rates are worse than my renewal?

Rare, but it happens (usually during market spikes). If your renewal rate is actually competitive, we'll tell you that too. We're not trying to switch you just to switch you.

When Does YOUR Contract Expire?

If you have to think about it, you're already at risk. Let us track it so you don't have to.