Live Outage Tracking

Texas Power Outage Map

Check current outages, report power loss, and track restoration times. Access real-time information from all Texas utility providers.

52,847

Current Outages Statewide

4

Major Events Active

2-4 hrs

Avg. Restoration Time

Live Updates

Access Your Utility's Outage Map

Select your transmission and distribution utility (TDU) for real-time outage information

Oncor

Dallas-Fort Worth & North Texas

Serves 10M+ customers

10M+

Current Outages

View Map

Report by Phone

888-313-4747

Access Oncor Outage Map

CenterPoint Energy

Houston & Southeast Texas

Serves 7M+ customers

7M+

Current Outages

View Map

Report by Phone

800-332-7143

Access CenterPoint Energy Outage Map

AEP Texas

South & Central Texas

Serves 1M+ customers

1M+

Current Outages

View Map

Report by Phone

866-223-8508

Access AEP Texas Outage Map

TNMP

West & North Central Texas

Serves 250K+ customers

250K+

Current Outages

View Map

Report by Phone

888-866-7456

Access TNMP Outage Map

Don't Know Your TDU?

Your TDU is listed on your electricity bill under 'Delivery Charges' or 'TDU Charges'. It's the company that maintains the power lines in your area, not your retail electricity provider.

Learn to Read Your Bill

How to Report a Power Outage

Follow these steps to report an outage quickly and safely

1

Check Your Breakers

Ensure the issue isn't in your home

2

Note the Time

Record when power was lost

3

Report Online/Phone

Use TDU website or call

4

Get Updates

Track restoration progress

What Information You'll Need

For Online Reporting

  • Account number or phone number

  • Service address ZIP code

  • Time power went out

  • Any visible damage

Additional Details Help

  • Flickering before outage?

  • Loud noise or flash?

  • Neighbors affected?

  • Weather conditions

Types of Power Outages

Understanding outage types helps set restoration expectations

Planned Outage

Scheduled maintenance for system improvements

Typical duration:2-6 hours

48+ hours advance notice

Weather-Related

Storm damage, ice, wind, or flooding

Typical duration:4-48 hours

Updates every 30 minutes

Equipment Failure

Transformer, line, or substation issues

Typical duration:2-8 hours

Immediate response

Vehicle Accident

Damage to poles or equipment from accidents

Typical duration:3-6 hours

Quick response team

Be Prepared for Power Outages

Having these essentials ready can make outages more manageable

Emergency Kit

  • Flashlights & batteries

  • Portable radio

  • First aid supplies

  • Medications

  • Cash

Food & Water

  • 3-day water supply

  • Non-perishable food

  • Manual can opener

  • Paper plates/cups

  • Cooler with ice

Power Backup

  • Charged power banks

  • Car chargers

  • Portable generator

  • Extension cords

  • Surge protectors

Information

  • TDU phone numbers

  • Account numbers

  • Insurance info

  • Important documents

  • Neighbor contacts

Important Safety Guidelines

Your safety is the top priority during power outages

Never touch downed power lines - assume all are energized

Use generators outdoors only to prevent carbon monoxide poisoning

Turn off appliances to prevent damage when power returns

Keep refrigerator/freezer closed to maintain temperature

Check on elderly neighbors and those with medical needs

In case of emergency, call 911 immediately

Download Emergency Guide
Stay Connected

Get Outage Alerts on Your Phone

Download your TDU's mobile app for instant outage notifications, real-time updates, and easy reporting from anywhere.

Push notifications for outages in your area

GPS-based outage reporting

Estimated restoration times

Text alerts for updates

Available for all major Texas TDUs on iOS and Android

Download Your TDU App

Search your TDU name in app stores

Stay Prepared, Stay Safe

Get the tools and information you need before the next outage