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Select a state to view outage maps from local utility providers
Texas Power Outage Maps
Access real-time outage information from Texas utility providers
Atmos Energy (Texas)
AEP Texas
Lubbock Power & Light (LP&L)
How to Report a Power Outage
Follow these steps to report an outage quickly and safely
Check Your Breakers
Ensure the issue isn't in your home
Note the Time
Record when power was lost
Report Online/Phone
Use your utility website or call
Get Updates
Track restoration progress
What Information You'll Need
For Online Reporting
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Account number or phone number
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Service address ZIP code
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Time power went out
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Any visible damage
Additional Details Help
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Flickering before outage?
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Loud noise or flash?
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Neighbors affected?
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Weather conditions
Types of Power Outages
Understanding outage types helps set restoration expectations
Planned Outage
Scheduled maintenance for system improvements
Weather-Related
Storm damage, ice, wind, or flooding
Equipment Failure
Transformer, line, or substation issues
Vehicle Accident
Damage to poles or equipment from accidents
Be Prepared for Power Outages
Having these essentials ready can make outages more manageable
Emergency Kit
Food & Water
Power Backup
Information
Important Safety Guidelines
Your safety is the top priority during power outages
Safety Rule 1
Never touch downed power lines - assume all are energized
Safety Rule 2
Use generators outdoors only to prevent carbon monoxide poisoning
Safety Rule 3
Turn off appliances to prevent damage when power returns
Safety Rule 4
Keep refrigerator/freezer closed to maintain temperature
Safety Rule 5
Check on elderly neighbors and those with medical needs
Get Outage Alerts on Your Phone
Download your utility's mobile app for instant outage notifications, real-time updates, and easy reporting from anywhere.
Push Notifications
Push notifications for outages in your area
GPS Reporting
GPS-based outage reporting
Restoration Times
Estimated restoration times
Text Alerts
Text alerts for updates
Stay Prepared, Stay Safe
Get the tools and information you need before the next outage